GENIE TOP

SHIPPING & PROCESSING

All orders are shipped out Priority Mail within 1-3 days.

Please note, shipping time frames do not include processing time. Orders will be delivered based on the option chosen once the order has been processed and prepared by our facility. 

PROCESSING TIMES

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.

Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

PRE-ORDERS

Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front.

SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification e-mail.

CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

LOST OR STOLEN PACKAGE

If you believe that your package was lost or stolen, please contact the shipping courier first and send us an email. 

We are not responsible for lost or stolen packages.